Terms of service

LAST REVISION: [04/04/2023]

PALESSI CARE – TERMS OF SERVICE

Last Updated: 03/02/2026

Palessi Care (“Palessi”, “we”, “our”, or “us”) operates the website www.palessi.in (“Website”) and provides products and services in accordance with these Terms of Service (“TOS”). By accessing, browsing, or using the Website or ordering any products from Palessi Care, you agree to be bound by these TOS. If you do not agree, please do not use the Website.

1. ELIGIBILITY

  • You must be at least 18 years old or have the consent of a legal guardian to use this Website.

  • Users must be legally capable of entering into contracts under Indian law.

  • If you represent a company or organization, you confirm you are authorized to bind the entity to these TOS.

2. PRODUCTS

  • All products sold on the Website are for personal use only. Resale or commercial use is strictly prohibited unless explicitly authorized.

  • Product descriptions, images, pricing, and availability are indicative. Palessi Care strives for accuracy but does not guarantee completeness or error-free information.

  • Prices include GST unless stated otherwise and are subject to change without notice. Delivery charges will apply as per the order details on the Website.

3. ORDERS, PAYMENT & DELIVERY

  • Orders can be placed via the Website using authorized payment methods (Credit/Debit Card, UPI, Net Banking, Wallets, Cash on Delivery).

  • Palessi Care does not store payment card information. Payments are processed securely through third-party payment gateways.

  • Delivery timelines are estimates. Palessi Care is not liable for delays caused by third-party logistics or unforeseen circumstances.

  • You will receive tracking information once the order is dispatched.

4. ACCOUNT RESPONSIBILITIES

  • Users may create one account on the Website. You are responsible for maintaining the confidentiality of login credentials.

  • Any activity under your account is your responsibility. Notify Palessi Care immediately if you suspect unauthorized access.

  • Accounts may be suspended or terminated for violations of these TOS or at Palessi Care’s discretion.

5. USE OF WEBSITE

  • You agree to use the Website only for lawful purposes.

  • You must not engage in any activity that could harm the Website, other users, or Palessi Care’s operations, including unauthorized access, spam, malware distribution, or infringement of intellectual property.

  • You may not copy, reproduce, modify, or distribute Website content without prior written consent.

6. PRIVACY

  • Use of personal data is governed by Palessi Care’s Privacy Policy, available at www.palessi.in/privacy-policy. By using the Website, you consent to the collection and use of your data as described in the Privacy Policy.

7. INTELLECTUAL PROPERTY

  • All content, logos, trademarks, and designs on the Website are owned or licensed by Palessi Care.

  • You may not use any intellectual property without prior written permission.

8. DISCLAIMER & LIMITATION OF LIABILITY

  • Products and Website are provided “as is”. Palessi Care makes no warranties regarding product results, accuracy of information, or uninterrupted Website access.

  • Palessi Care is not liable for indirect, incidental, special, or consequential damages, including lost profits or data, arising from the use of the Website or Products.

  • Liability for any claim is limited to the value of the order placed.

9. INDEMNIFICATION

  • You agree to indemnify and hold Palessi Care harmless from any claims, damages, or losses arising from your use of the Website or Products, breach of these TOS, or violation of applicable laws.

10. FORCE MAJEURE

  • Palessi Care is not liable for delays or failure to perform due to events beyond reasonable control, including natural disasters, strikes, government actions, or pandemics.

11. TERMINATION

  • Palessi Care may suspend or terminate your access for violation of these TOS or at its discretion.

  • Termination does not affect accrued rights or liabilities.

12. GOVERNING LAW & JURISDICTION

  • These TOS are governed by Indian law.

  • Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi, India.

13. CONTACT INFORMATION

For questions or concerns regarding these TOS or the Website:

Palessi Care
📧 Email: info@palessi.in
📞 Phone: +91-8849003512
Contact Hours: Monday–Friday, 9:00 AM – 6:00 PM